Frequently Asked Questions

At Industrial Docs, we understand that you may have questions about our industrial document compliance SaaS company. To help you get the answers you need, we've compiled a list of frequently asked questions below. If you don't find what you're looking for, feel free to reach out to our support team for additional assistance.

Does the AI document scanner work for any document?

Our AI tools are designed repeat use forms. We plan to upgrade our AI capabilities to become more flexible with free form and single use documents for compliance. The system needs 10 completed copies of a form to learn the content and how to interpret it.
Does MSHA allow digital record keeping like Industrial Docs?

MSHA allows for digital record keeping with two qualifications: Unalterable Original Copy Duration Industrial Docs achieves both of these conditions. Ask us about our Compliance Chain of Custody From MSHA FAQ's for Workplace Exam: "There should be no unauthorized access to the examination records. Examination records, whether paper or electronic, should be complete and tamper-proof and any authorized change or addition to a record should be indicated so it is clear what the change was. The major security concerns with examination records, whether paper or electronic, are the accuracy, integrity, and accessibility of the required records. "
Who is Industrial Docs designed for?

Industrial Docs was designed for industrial manufacturing companies and their contractors who are subject to numerous types of compliance. Including regulation compliance, but also commercial and industry standards. Anywhere a document must be properly completed and audited. OSHA MSHA EPA Workers Compensation Insurance Liability Insurance ISO 9001 and more
Does the contractor management system affect our workers compensation insurance?

Many insurance companies provide discounts for companies with a formal and auditable system of record to manage and prevent injuries and illnesses. Contact us to discuss your insurance requirements.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.